Case study
Enabling high-volume hiring for a leading UK logistics business
The Challenge
A leading global logistics provider, required a talent solutions partner to support the delivery of high-volume permanent recruitment across multiple UK locations.
With ambitious growth plans and ongoing demand across their sites, they need a scalable, consistent approach to attract, assess, and secure the right talent at pace.
The challenge was not only meeting volume requirements, but ensuring quality, consistency and alignment across different regions, all while maintaining a positive candidate experience and supporting their long-term business objectives.
The Approach
To support delivery, OA implemented a structured and scalable approach tailored to the client’s needs. This included a robust talent assessment and skills testing process to ensure quality at every stage, alongside a dedicated Account Manager to provide consistent oversight and strategic direction.
Our specialist team worked closely with the client to attract, manage and nurture talent throughout the process, ensuring a seamless experience for both hiring managers and candidates.
We provided ongoing management information and performance reporting, offering full visibility across activity, progress and outcomes. This was supported by detailed talent insights for each requirement, including salary benchmarking and market availability, enabling informed decision-making.
All advertising campaigns were carefully aligned with diversity and inclusion objectives, ensuring a broad and representative talent pool while supporting the client’s wider D&I strategy.
The Results
OA supported this client in developing and delivering an efficient, scalable recruitment process across all departments and UK locations.
By building a truly collaborative partnership between our Account Manager and internal line managers, we significantly reduced the time and resource required to manage the recruitment lifecycle, creating a more streamlined and effective hiring process.
This approach led to a substantial increase in fill rates across all permanent roles, consistently delivering high-calibre candidates. As a result, OA achieved 98% fill rate across all permanent requirements.
We also delivered speed without compromising quality, with an average turnaround time of 72 hours from requisition release to presenting a candidate shortlist, ensuring the client could hire at pace and support ongoing growth.
Client Feedback
“The partnership with OA has been instrumental in helping us meet our recruitment goals. Their structured approach, clear communication and commitment to quality made a real difference. They delivered not just candidates, but a solution - and we couldn’t have done it without OA”
Ray | Operations Manager
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